Shipping policy

Shipping Policy

Most of our products are made to order and fulfilled by our production partners. Shipping costs and estimated delivery times are calculated and displayed at checkout based on the items in your order and your delivery address.

Multiple-item orders: Products may be produced or shipped from different fulfillment locations. Because of this, items placed in the same order may arrive in separate packages and at different times. Separate shipping charges may also apply and will be shown before you complete checkout. 

Delivery estimates: Please refer to the estimated delivery timeframe shown at checkout. Shipping times may vary depending on the product, production location, shipping method, destination, and carrier.

Tracking: When tracking is available, tracking information will be provided after your order ships.

Please make sure your shipping address is correct before placing your order. If you have questions about an order, please contact us at hello@frisbybranchmercantile.com.